Business continuity planning for a typical enterprise focuses on restoring IT services within an acceptable window. Critical infrastructure operators—utilities, ports, transportation networks, and logistics hubs—face a harder problem: an outage does not just inconvenience internal users, it can halt physical operations with public safety and regulatory consequences that extend well beyond the balance sheet.
Continuity beyond the data center
Effective continuity planning for critical infrastructure must account for OT systems that cannot simply fail over to a cloud region, physical redundancy for control rooms and dispatch centers, and manual fallback procedures that keep essential services running when digital systems are unavailable entirely. Plans that only address IT recovery leave the physical operation exposed.
Cross-organizational coordination matters more here than in typical enterprises: continuity plans should be exercised jointly with utility partners, regulators, and emergency services, not developed in isolation and filed away until an actual crisis forces a first read.
JIG works with infrastructure operators to build continuity programs that protect both digital operations and the physical services communities depend on.